Refund Policy

Last update : 21 Aug 2025

Welcome to our Refund Policy

We strive to ensure that every customer is fully satisfied with our services. This Refund Policy outlines the conditions under which refunds may or may not be granted for your subscription or purchase. Please read carefully before proceeding with any payment.

Since our IPTV and digital services are delivered instantly upon activation, we generally do not offer refunds once the service is active. However, we understand that exceptional circumstances may arise, and we are committed to reviewing each case individually to ensure fairness and customer satisfaction.

Refund Guidelines

1. 1. General Rule: All subscription payments are non-refundable once the service has been activated and login details have been delivered to the user.
2. 2. No Refunds For: Partial use of the service, user negligence, internet connectivity issues, or incompatibility caused by unsupported devices.
3. 3. Requesting a Refund: If you experience a technical issue preventing service access, contact us within 24 hours of purchase at support@email.com. Our team will review your request and may issue a partial or full refund based on eligibility.
4. 4. Service Interruption: Refunds will not be issued for temporary service interruptions due to maintenance, network upgrades, or third-party provider issues.
5. 5. Fair Use: Any misuse of our services, such as unauthorized sharing, resale, or illegal streaming activity, voids your eligibility for a refund.